Terms & Conditions
Terms and Conditions
This document sets out the Terms and Conditions you need to be aware of when using the website and services of Kristen Martin Naturopath. Please take a moment to read them, as they set out your important rights and obligations. I, Kristen Martin care about being clear where we both stand.
Customers visiting this website or using our services agree that you are over the age of 18 and are willing to be bound by the following terms and conditions. If you don’t accept this agreement, you should not continue to visit this website. Kristen Martin Naturopath reserves the right to make changes to this website and these terms and conditions at any time.
All products and services advertised on this website and in-clinic are offered in compliance with Australian Consumer Law. Products include naturopathic consultations, health programs and naturopathic testing and functional pathology.
General Disclaimer
On this website you will find blog posts and recipes, focused on health and wellbeing. Whilst I do put care in researching and sharing the content . The content is provided for information purposes only, and as such should not be substituted for the individualised care and advice you receive as my client, or other medical advice. If you have health concerns, contact your qualified healthcare professional for individualised advice before considering if the information is applicable to you. As a guest visiting my website, I have no professional relationship with you unless you choose to purchase my services.
My Rights & Responsibilities
While I put a lot of time, effort and research into the content I provide, I cannot be responsible for the use of the content I share. The content I provide on this website should not replace the personalised care you receive as a client of mine or of another health professional or doctor. As a guest visiting my website we have no professional relationship unless you choose to purchase my services.
Visitor Responsibilities
Please take responsibility of your health and wellbeing when consuming the content on my website. If you have any questions regarding specific content in relation to your health, please seek the help from myself, or your preferred health professional.
External Links
Kristen Martin Naturopath website and our social media sites may contain links to to external websites, where the nature, content and availability of these sites is not controlled by Kristen Martin Naturopath. Once you use these links I am not responsible for the protection or privacy of any information that you provide when visiting these websites Please contact those sites directly for any issues. I, Kristen Martin, encourage you to read their privacy policy before disclosing any personal information.
Downloads
I am not responsible for viruses or any other damage which might occur as a result as a result of downloading any material from this website.
Intellectual Property
Copyright
The content of the Kristen Martin Naturopath website is protected by copyright. No portion of this website may be copied or replicated in any form without the written consent of Kristen Martin, Naturopath. Content may be shared freely on social media, as long as credit is provided linking back to my website and by tagging @kristenmartinnaturopath in the comment and in the image.
Trademarks
My business name “Kristen Martin Naturopath” and logos are unregistered trademarks. You may not use these marks for any purpose without my express permission.
Payment Terms
Payments for Consultations
Payment for individual naturopathic consultations and medicinal supplements can be made by EFTPOS (debit/credit cards) or by Invoice with payment due 7 days from the invoice date.
Kristen Martin Naturopath reserves the right to change prices without notice.
If an item is listed at an incorrect price or with incorrect information, Kristen Martin Naturopath reserves the right to withdraw an item from sale, and to refuse or cancel orders.
Refunds
Please choose your items carefully as I do not offer a refund for change of mind on consultations, naturopathic testing, functional pathology, nutritional supplements, herbal medicine, homeopathics and flower essence blends.
Unless a product has a fault or may have been tampered with at the time of sale, Kristen Martin Naturopath is not under any obligation to replace the product or give a refund on any unwanted item or service. Under the National Health Act and TGA Guidelines for safe practice and dispensing of medicines, it is illegal for a practitioner to re-dispense medicine that has already been dispensed to another patient.
Cancellation Policy: All Consultations
Life sometimes gets in the way. If you need to cancel your naturopathic consultation, I need at least 48 hours notice to allow me to offer your spot to another client on my waiting list, otherwise a 100% cancellation/missed appointment fee is incurred. Thank you for your understanding.
Contact
The best way to contact Kristen Martin Naturopath is via email, during business hours 9am – 5pm. I am are usually consulting with patients, however, I will respond to you within 48 hours.